GDPR Compliance

GDPR Compliance

Payly is committed to protecting the privacy and personal data of all our users, in compliance with the General Data Protection Regulation (GDPR).

Your Data Rights

Under GDPR, you have the following rights:

Right to Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.

Right to Erasure: You can request that we delete your personal data under certain circumstances.

Right to Restrict Processing: You can request that we limit the processing of your personal data.

Right to Data Portability: You can request to receive your personal data in a structured, commonly used format.

Right to Object: You can object to the processing of your personal data for certain purposes.

Data Processing

We process your personal data lawfully, fairly, and transparently. We only collect data that is:

• Necessary for providing our services
• Processed with your consent or for legitimate business purposes
• Kept accurate and up to date
• Stored securely and for no longer than necessary

Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer at:

• Email: dpo@payly.com.au
• Address: [Company Address]

International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Data processing agreements with third-party processors
• Privacy Shield certification (where applicable)

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at gdpr@payly.com.au. We will respond to your request within 30 days.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.